Urban Social Reviews

(based on 5 reviews)

188 of 338 people found this review helpful

I wanted to cancel my subscription and found that the only way to do this was by calling an 0800 phone number. I was out of the UK and couldn't do that. I sent repeated messages to the support team explaining my predicament. For 2 days I received replies telling me to call the 0800 number - as if they hadn't read my message properly. My subscription was eventually cancelled but not until my renewal date had passed and they had taken a payment for another month. Am I being cynical in thinking that they 'messed around' in order to get another month's subscription?!?!

In summary, I would not recommend Urban Social to a friend.

153 of 284 people found this review helpful

It's so hard to see the good points on this site. The ice breaker messages are a real pain. These are basically messages sent by new members that get sent to half of England (supposedly local contacts). You get so many in your inbox it's hard to sift through them in order to find the messages that have actually been sent to you personally. It's just like spam. I contacted support to see if they could be disabled. Unfortunately they can't. I think the reason behind it is to make account look active. I just don't see the point. A total waste of money. The only positive it's that support get back to you. There are way better dating sites out there and ones that are free.

In summary, I would not recommend Urban Social to a friend.